LEGAL REFERENCE

Your Privacy Comes First at 78 erek

We handle your account details, payment information and personal data with the same care we put into our live tables and slot lobbies. This policy explains exactly how...

Data ProtectionPayment SecurityAccount PrivacyTransparent PracticesYour Control

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How We Protect Your Information

78 erek operates under the laws and regulations applicable to our supported regions, including Indonesia. We encrypt all personal data, payment details and account credentials using industry-standard protocols. Your DANA, OVO, GoPay and QRIS transactions are processed through secure payment gateways that never store your full card or wallet credentials on our servers. We do not sell your information to third parties.

Access to your data is limited to staff who need it to run your account, process withdrawals or respond to your requests.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Questions About Your Privacy

Email Support Reach our privacy team at [email protected] with any concerns about how we handle your data, account access or payment information.

Live Chat Open a chat session from your account dashboard to ask about privacy practices, data requests or account security in real time.

Account Settings Review and update your personal details, communication preferences and privacy settings directly from your account control panel.

WHY VISITORS TRUST US

Why Your Data Is Safe With Us

Encrypted Connections

Every login, deposit and withdrawal uses SSL encryption so your information travels securely between your device and our servers.

Payment Compliance

We follow PCI DSS standards for handling payment data and partner only with certified processors for DANA, OVO, GoPay and QRIS.

Regular Audits

Our security systems are tested regularly by independent auditors to identify and fix vulnerabilities before they affect your account.

Limited Access

Only authorized staff can view your personal information, and only when needed to process your requests or maintain your account.

Data Retention

We keep your information only as long as needed to run your account, process transactions and comply with local regulations.

Breach Response

If a security incident occurs, we notify affected users immediately and work with authorities to investigate and prevent recurrence.

Consistency Across Our Platform

Same Standards Everywhere	Whether you're on desktop, mobile or tablet, your data protection level remains identical across all 78 erek entry points.
Live Tables & Slots Alike	Our privacy practices apply equally to live casino sessions, slot lobbies and sportsbook activity — no exceptions by game type.
Payment Method Parity	DANA, OVO, GoPay and QRIS deposits receive the same encryption and fraud monitoring as bank transfers and other payment routes.
Account Linking Security	If you connect multiple payment methods or devices to your account, each connection is verified and monitored for unauthorized access.
Withdrawal Protection	When you request a payout, we verify your identity and confirm the destination account matches your registered payment method.
Session Privacy	Your live table chat, betting history and account activity logs are encrypted and visible only to you and authorized support staff.
Third-Party Integrations	Any external service we use — game providers, payment processors, analytics tools — must meet our privacy and security requirements.

What Defines Our Privacy Approach

Transparency

We explain exactly what data we collect, why we need it and how long we keep it. No hidden clauses or surprise policy changes.

Your Control

You can update your personal details, adjust communication settings and request a copy of all data we hold about you anytime.

No Selling

We never sell, rent or share your personal information with marketers, data brokers or unrelated third parties for profit.

Fraud Prevention

We monitor your account for suspicious activity and use your data to detect fraud, protect your balance and prevent unauthorized access.

Legal Compliance

We follow all applicable laws in supported regions, including Indonesia, and respond to lawful requests from authorities appropriately.

Continuous Improvement

We update our security practices regularly to address emerging threats and keep your information protected against new attack methods.

Privacy Questions Answered

We collect your name, email, phone number, date of birth and address during account creation. We also record your payment methods, transaction history, IP address and device details for security and regulatory compliance.

We use your information to run your account, process deposits and withdrawals, prevent fraud, comply with local laws and improve our platform. We never use it for marketing without your consent or sell it to third parties.

No. We store only a reference token that lets us process your transactions. Your actual wallet credentials and card numbers are held securely by the payment processor, not by 78 erek.

Yes. You can request account closure and data deletion from your account settings or by contacting support. We retain only what local law requires for tax and fraud prevention purposes.

We monitor for breaches 24/7 and notify you immediately if your data is compromised. We work with cybersecurity experts and authorities to investigate, contain the breach and prevent future incidents.

We share only the minimum data needed for them to deliver their service — for example, your transaction ID with your payment processor. All partners must meet our privacy and security standards.

We keep active account data as long as your account exists. After closure, we retain transaction records for seven years to comply with Indonesian financial regulations, then delete everything else.